Terms of service

OVERVIEW
Welcome to The Darling Designs Co.! The terms “we”, “us” and “our” refer to The Darling Designs Co. We operate this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.

By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our policies. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
You must be at least the age of majority in your state or have permission from a guardian to use this site.

You agree to provide accurate and complete information when making a purchase and are responsible for maintaining your account and any activity under it.

SECTION 2 - OUR PRODUCTS
We offer both boutique items and custom-made products.

  • Colors and product details may vary slightly due to screen settings or handmade differences
  • We reserve the right to modify or discontinue products at any time
  • Quantities may be limited at our discretion

SECTION 3 - CUSTOM ORDERS
Custom items are made specifically for you and are final sale.

  • No refunds on custom items
  • If there is an issue, we may offer a remake or store credit

SECTION 4 - ORDERS
Placing an order is an offer to purchase. We reserve the right to accept or decline any order.

  • Payment must be received before processing
  • Orders cannot always be canceled once placed
  • We may contact you if there are issues with your order

SECTION 5 - PRICING & BILLING
Prices are subject to change without notice.

  • Prices may not include taxes or shipping
  • You agree to provide accurate billing and payment information
  • You are responsible for all charges associated with your order

SECTION 6 - SHIPPING & DELIVERY

  • Processing times apply before shipping
  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by carriers, customs, or external factors

Lost or Missing Packages:
Once your order has shipped, responsibility transfers to the carrier (USPS, DHL, etc.).

  • We are not responsible for lost or stolen packages
  • However, we may offer a partial refund or full store credit at our discretion

SECTION 7 - RETURNS & EXCHANGES
By purchasing, you agree to our return policy:

Custom Items

  • Final sale
  • Remake or store credit only if applicable

Boutique Items (Handbags, Shoes, Clothing, etc.)

  • 30-day return window for full refund or store credit
  • Items must have original tags attached and be unused

After 30 Days

  • Returns accepted only if tags are still attached
  • Store credit only

International Orders

  • Returns must be made within 14 days of delivery
  • All other conditions still apply

SECTION 8 - INTELLECTUAL PROPERTY
All content (images, logos, designs, text) belongs to The Darling Designs Co. and may not be used without permission.

SECTION 9 - THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links.

  • We are not responsible for third-party content or services
  • Use them at your own risk

SECTION 10 - PRIVACY
Your information is used only to process orders and improve your experience. We do not sell your data.

SECTION 11 - FEEDBACK
Any feedback or submissions may be used by us without restriction or compensation.

SECTION 12 - ERRORS & INACCURACIES
We reserve the right to correct errors, update information, or cancel orders if necessary.

SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful, abusive, or harmful purposes.

SECTION 14 - TERMINATION
We may suspend or terminate access to our Services at any time if these Terms are violated.

SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without guarantees.

SECTION 16 - LIMITATION OF LIABILITY
We are not liable for any damages or losses resulting from the use of our products or Services.

SECTION 17 - INDEMNIFICATION
You agree to hold harmless The Darling Designs Co. from any claims arising from your use of the Services.

SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United States and your state of residence.

SECTION 19 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services means you accept those changes.

SECTION 20 - CONTACT INFORMATION
For questions, please contact us at:
avamariesmith115@gmail.com

Thank you for supporting The Darling Designs Co. — we truly appreciate your business 💕